The quality of a quotation depends on the quality of the enquiry. This is what we need in order to answer accurately, and why each item matters - so the first reply is a quotation rather than a list of questions.
Components developed from customer drawings


The quality of a quotation depends on the quality of the enquiry. This is what we need in order to answer accurately, and why each item matters - so the first reply is a quotation rather than a list of questions.
| Item | Why it changes the answer |
|---|---|
| Critical dimensions, marked | Tolerance is only stated against dimensions the design depends on |
| Material and hardness, or the operating conditions | Sets the compound; if unknown, tell us the conditions instead |
| Section thickness and where it changes | Drives cure behaviour and where a part distorts |
| Cosmetic surfaces | Decides where the parting line and flash can be |
| Colour, and a physical reference where possible | Colour is verified on a moulded part, not on a chip alone |
| Annual volume and first order quantity | Sets cavity count and how tooling cost is spread |
A drawing covered in a single general tolerance tells us almost nothing about what matters. The useful version numbers the dimensions that decide fit, sealing contact or assembly, gives each its own tolerance, and says what each one does. That single change is usually what turns a slow quotation into a fast one. On a flexible part, add a datum as well - a tolerance without a datum cannot be measured repeatably.
State the units. Say which dimensions are measured on the finished part and which are tool dimensions. Where a part is soft, note how it should be supported when it is measured, because an unsupported soft part reads differently every time it is put on the bench. None of this is pedantry - each one has caused a rejected first article somewhere.
If the drawings are sensitive, say so before you transmit them. We will send our NDA or sign yours first. That step exists precisely so that drawings can be shared without a commercial conversation in parallel.
A drawing or 3D model with the critical dimensions marked, the material and hardness or the operating conditions, the colour, and the expected volume. A sample or photograph works where no drawing exists.
Yes. A photograph with something for scale in the frame is a starting point, and a physical sample is better still because hardness and section can be measured directly.
STEP, IGES or STL for 3D; PDF, DWG or DXF for 2D drawings. Photographs are fine as JPG or PNG and should include a scale reference.
Tell us before you send the files. We will send our NDA or sign yours first, so drawings are shared with that in place.
It varies with the drawing, so we do not quote a lead time until we have seen it. What we do commit to is a dated answer once the enquiry is complete - which is why the items above matter.

Rubber components developed from a drawing or a sample, including replacements.
Programme components where drawings, iterations and validation overlap.
Direct answers on RFQ, tooling, tolerances, MOQ, NDA and documentation.
Send the drawing, model or sample and an engineer reviews it before anything is priced.
The guidance above is general. What applies to your component depends on the geometry, the compound and the duty cycle. Send the drawing or the sample and an engineer will review it before anything is priced.
Send Your DrawingRequest a SamplePrefer email? cuckoo@silicon-rubbers.com
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